PRIVACY POLICY


Jackson Hogg Limited’s responsibilities under data protection legislation include the duty to ensure that we provide individuals with information on how we process personal data. By supplying data to this website, a visitor is agreeing to Jackson Hogg Limited using the data supplied in accordance with this statement.

PERSONAL INFORMATION WE COLLECT FROM YOU

  • We may collect personal information on your visits to the Website including, but not limited to, your IP address, browser, timestamp, traffic data, location data, weblogs, contact forms and other communication data and the resources that you access. Our collection of this personal information will make your visit to the Website easier in the future as we will be able to suggest content that is relevant to you based on the location you access the Website from, what content you access and how you interact with it.
  • We may also collect information for marketing purposes and analysis
  • We will collect any information you provide to us when you use our contact forms. The provision of your personal information via our contact forms is not a statutory or contractual requirement; however, please note that fields marked with an asterisk (*) are mandatory fields, because we need this information to comply with or respond to your request, or to improve your future experiences with us and our Website.
  • The personal data that we collect includes your name, email address and telephone number. If you are seeking employment we will also ask for details of the kind of work you are looking for and your preferred work location. If you decide to upload a CV, cover letter, personal statement or other similar document or information we will keep that information for as long you want to keep your account with Jackson Hogg Ltd, or for a period of 6 years from our last contact.
  • Other information or personal information you share with us when completing our contact forms or attaching documents is at your sole discretion.
  • If you contact us, we will keep a record of that correspondence.
  • We use your personal information to send you direct marketing via email and other communication means when you opt-in for this purpose in the relevant contact form. You may opt-out of receiving future marketing communications at any time by emailing info@jacksonhogg.com or unsubscribing at the bottom of the email correspondence.
  • We may also store cookies as set out in more detail in our Cookie policy below.
  • Our Website collects and shares information with third parties: Broadbean, Bullhorn and Google My Business.

HOW WE USE YOUR PERSONAL INFORMATION

Your personal information will be collected and handled by us for the following purposes:

  • to provide you with the services you expect us to
  • to best tailor content and resources according to your preferences.
  • to respond to your request or questions when you contact us.
  • with your consent we may also use your contact data for direct marketing to inform you about services/events/industry news etc that might be of interest to you (we will communicate by email, telephone, mail and or SMS.
  • to send to you other information – such as Jackson Hogg newsletters with relevant industry news
  • to help us create, publish, and improve content most relevant to you.
  • to ensure that the content provided through the Website is presented in the most effective manner for you and for your device.
  • to perform analytical research on our prospective client and candidate base, including the content, and the services/products they are interested in
  • to transfer data to third parties (see below)
  • where necessary, to comply with any legal obligation; and
  • we may also process your information to:
    1. investigate or respond to complaints
    2. comply with obligations and rights and cooperate with investigations carried out by the police, government or regulators.

WHAT DOES THE LAW SAY ABOUT THIS?

Our use of your information as described above is permitted by applicable data protection law because it is:

  • necessary for our legitimate interests in pursuing the purposes set out above, and such interests in each case not being overridden by your privacy interests;
  • in some cases, necessary to meet our legal or regulatory responsibilities, such as disclosures to authorities, regulators or government bodies; or
  • in some cases, necessary for the performance of a task carried out in the public interest and, when we use special categories of personal information, necessary for establishing, exercising or defending legal claims or where the processing relates to personal information manifestly in the public domain;
  • in limited circumstances, processed with your consent which we obtain from you from time to time, such as when you opt-in to receive marketing communications and news, via email and other communication means.

DO YOU HAVE TO GIVE US THE PERSONAL INFORMATION WE ASK FOR?

You are not obliged to provide your personal information to us when generally navigating our website, however we cannot fulfil specific requests for information or provide you with a tailored service unless you do so.

HOW LONG DO YOU KEEP MY PERSONAL INFORMATION FOR?

We will keep your information for as long as you wish to receive our communications and thereafter for the longer of the period required in order to meet our business, legal or regulatory responsibilities. Typically this period is for 6 years.

SHARING WITH THIRD PARTIES

To facilitate our efficient use of your information, and to provide you with content and/or resources, or to fulfill a request you make of us, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:

  • To suppliers, contractors and agents: from time to time we may engage or employ other companies and individuals to perform functions on our behalf. Examples include the hosting and/or maintaining of website content, or the provision of certain features contained on the Website, and the provision of marketing services.
  • Such recipients will only have access to your personal information as required by them to perform their functions, and are not permitted to use such personal information for any other purposes. These recipients will be subject to contractual confidentiality obligations.
  • To government or law enforcement authorities if we determine in our sole discretion that we are under a legal obligation to do so.

IP ADDRESSES AND WEBSITE COOKIES

We collect information about your computer, including (where available) your IP address, operating system and browser type for administration. This is statistical data and we will not use it in isolation to identify you or any individual.

We may also obtain information about your general internet usage by using a cookie file which is stored on your device. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website throughout its lifetime. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Jackson Hogg Limited uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

EXTERNAL SITE LINKS

Jackson Hogg Limited sometimes provides links to external websites to provide further information on topics and subjects that may be of interest or benefit to the reader, an external link is given free of charge. The information found through the links to external websites is subject to change without notice and must not be construed as a commitment on the part of Jackson Hogg Limited. Jackson Hogg Limited assumes no responsibility for the content external to its own site.

MAILING LIST

We use a third-party provider, MailChimp, to deliver our monthly electronic newsletter, from this, we gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our electronic newsletter.
For more information, please see MailChimp’s privacy notice: https://mailchimp.com/legal/privacy/

WHERE YOUR PERSONAL INFORMATION IS STORED AND PROCESSED

As explained in the “Sharing with third parties” paragraph above, we share your personal information with the following:

  • Third party suppliers, contractors or agents: where we use a third party supplier, contractor or agent, your personal information remains under our control and we have controls in place to ensure your personal information is adequately protected.

We endeavour to take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy

DATA SECURITY

Although we will do our best to protect your personal information, you should be aware that the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or any third party; for this reason, any transmission is at your own risk. We will use strict operational procedures and adequate, technical and organisational security measures to prevent any unauthorised access, change, deletion or transmission of this personal information.

YOUR RIGHTS. HOW YOU CAN ACCESS, CORRECT AND DELETE YOUR PERSONAL INFORMATION

Under applicable data protection laws, you have the following rights:

  • Right to access and obtain a copy of your personal information: You are entitled to request confirmation whether we process any of your personal information. Where this is the case, you may have access to your personal information and to certain information about how it is processed. In some cases, you can ask us to provide you with an electronic copy of your information.
  • Right to correct your personal information: If you can demonstrate that personal information we hold about you is not correct, you can ask that this information is updated or otherwise corrected.
  • Right to be forgotten/have data deleted: In certain circumstances, you have the right to have your personal data deleted. You may make such a request at any time and Jackson Hogg Ltd. will evaluate if your request should be granted, however this right is subject to any legal rights or obligations we may have to retain data. For situations where, in accordance with the law, we determine that your request to have your personal information deleted must be granted, Jackson Hogg Ltd. will do so without undue delay.

ACCESS TO PERSONAL INFORMATION

You have the right to request a copy of the information that we hold about you.

If we do hold information about you we will:

  • Give you a description of it
  • Tell you why we are holding it
  • Tell you who it could be disclosed to
  • Let you have a copy of the information in an intelligible form.

To make a request to Jackson Hogg Limited for any personal information we may hold you need to email us at info@jacksonhogg.com or write to the address provided below:

Jackson Hogg,
Swans Centre for Innovation,
Wallsend
Newcastle upon Tyne
NE28 6EQ

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting our Head Office.

DISCLOSURE OF PERSONAL INFORMATION

In many circumstances, we will not disclose personal data without consent. However, when a complaint is investigated. We will need to share personal information with the organisation concerned and with other relevant bodies