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Receptionist / Administrator, Darlington
Salary circa £30,000
About the Role
This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service.
Key Responsibilities
Requirements
Salary circa £30,000
About the Role
This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service.
Key Responsibilities
- Act as the primary point of contact for all visitors and callers, delivering a warm, professional, and helpful experience.
- Answer, screen, and direct incoming calls promptly and courteously.
- Greet visitors, ensure they feel comfortable, and provide support as needed.
- Full administrative support for the wider teams in the business such as HR, Marketing and Operations.
- Manage meeting room bookings and ensure all required equipment and light refreshments are prepared in advance.
- Coordinate and arrange catering or lunches for both client-facing and internal meetings.
- Maintain a tidy, organised, and presentable front desk and reception area.
- Provide administrative support and assist with ad-hoc tasks across all areas of the business as required.
Requirements
- Previous experience in a mixed reception / administrative role would be ideal
- Strong MS Office skills
- Strong communication and interpersonal skills.
- Highly organised with excellent attention to detail.
- Ability to multitask and prioritise effectively in a fast-paced environment.
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Consultant
Alison Thew
Alison heads up the HR and Business Support teams for the North East region. She is a Psychology graduate with 20 years recruitment experience gained abroad, in the Midlands and London before returning to her roots in Newcastle. Alison specialises in HR and Business Support roles, bringing a deep understanding of the market and a passion for connecting great talent with the right opportunities. Outside of work, Alison loves travel and mountaineering, having climbed peaks all around the world. She’s also a massive F1 fan!
Head of HR and Business Support
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