Production Shift Supervisor

Production Supervisor (Shift)

Location: Middlesbrough
Employment Type: Permanent, Full-Time
Shift Pattern: Monday to Friday – rotating shifts
• 06:00–14:30
• 13:30–22:00

Salary: £38,000 per annum + 15% shift allowance (£43,700 total)

Jackson Hogg is supporting a rapidly growing, family-owned manufacturing business in Middlesbrough with the appointment of an experienced Production Supervisor (Shift). This is an excellent opportunity to join a highly innovative and performance-driven organisation with strong values, a people-first culture, and significant ongoing investment.

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The Role

As Production Supervisor, you will lead a shop-floor operation producing bespoke, high-quality products within a fast-paced manufacturing environment. You will be responsible for managing a shift team of 20–30 operators, supported by Team Leaders, ensuring production targets are achieved safely, efficiently, and right first time.

This is a hands-on leadership role, requiring a proactive approach, strong people management skills, and a passion for continuous improvement.

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Key Responsibilities

• Lead by example to ensure safe working practices are maintained and continuously improved

• Manage day-to-day shop floor operations to meet safety, quality, delivery, cost, and people targets

• Set, monitor, and react to variances in production performance

• Ensure required quality standards are achieved, meeting RFT and OTIF targets

• Coach, develop, and engage Team Leaders and operators to unlock full team potential

• Drive a continuous improvement culture using Lean CI methodologies and structured problem-solving

• Lead and support improvement projects, ensuring delivery on time and in full

• Promote Total Productive Maintenance (TPM) to maximise equipment availability

• Liaise closely with HR, Supply Chain, Planning, Maintenance, Sales, Customer Service, and Finance

• Manage attendance, timekeeping, shift coverage, and early-stage disciplinary processes

• Deliver Toolbox Talks, safety briefings, and ensure compliance with company policies

• Ensure all internal and external audit requirements are met

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Experience Required

• 3–5 years’ experience in a production leadership role within a manufacturing environment

• Proven track record of leading teams of 20–30 employees across shift patterns

• Strong safety leadership with experience working towards an injury-free workplace

• Demonstrated ability to deliver sustained productivity and cost improvements

• Strong employee engagement, coaching, and stakeholder management skills

• Experience using Root Cause Analysis (RCA / RCT) to proactively address issues

• Confident communicator with the ability to drive change while maintaining engagement

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Qualifications & Training

• Minimum 2 years’ experience using Lean CI tools to drive measurable improvements

• Experience handling disciplinary and grievance processes

• Numerate with strong data analysis skills

• Competent with Microsoft Office

• BTEC Higher Professional Diploma or NVQ Level 4

• IOSH Health & Safety Management qualification – desirable

• Experience within a stone or high-precision manufacturing environment – desirable

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Skills & Behaviours

• Strong people management and engagement skills

• Financial awareness and budget control

• Confident decision-maker with a structured, procedural mindset

• Excellent organisational and prioritisation skills

• High attention to detail and data-led approach

• Able to work autonomously and as part of a wider leadership team

• Comfortable leading change in a growing business environment