Cloud & Infrastructure Engineer

15934

ITNorth-EastCompetitivePermanent

Posted 67 days agoApply Now

As the Cloud & Infrastructure Engineer, you’ll be responsible for the design, implementation, and support of cloud and core infrastructure services. This role focuses on delivering secure, reliable, and high-performing systems while supporting business growth and continuous improvement.

You will also provide mentoring within the team and occasionally support complex 3rd line technical issues, ensuring incidents are resolved professionally and in line with service expectations.

This is an excellent opportunity to work with modern cloud technologies while continuing to develop your technical skills across a broad infrastructure environment.

The successful candidate must be commutable to the head office Sunderland.

Key Responsibilities

Design, implement, and maintain cloud and infrastructure services
Manage and optimise Microsoft Azure environments and cloud resources
Ensure system availability, reliability, and security through monitoring, backups, and disaster recovery planning
Respond to and resolve major incidents and technical issues, performing root cause analysis where required
Implement security best practices, vulnerability management, and compliance controls
Develop automation and infrastructure-as-code solutions to streamline operations
Provide technical support and mentoring to colleagues and Service Desk teams
Support IT integrations and onboarding of new organisations, including due diligence and infrastructure planning
Work with third-party providers and vendors to maintain service delivery
Maintain clear technical documentation and change management processes

Skills & Experience

3 years’ plus experience in a Cloud or Infrastructure Engineering role
Strong troubleshooting, analytical, and problem-solving skills
Ability to manage multiple priorities and work effectively in a fast-paced environment
Excellent communication and customer service skills
ITIL awareness

Technical Expertise

Microsoft Azure (VMs, networking, storage, security, cost management)
Microsoft 365 / Entra ID / Active Directory / Group Policy
Windows Server (2016/2019/2022) administration
Networking fundamentals (VLANs, routing, firewalls, VPNs)
Security platforms including firewall management and endpoint protection
Microsoft Intune and endpoint management
Backup and disaster recovery solutions (e.g. Veeam)
Monitoring, automation, and infrastructure optimisation

Desirable

Microsoft Azure or Microsoft 365 certifications
Experience with cloud automation and scripting
Experience supporting complex infrastructure environments

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Consultant

Adam Gowland

Adam joined Jackson Hogg in July 2024, bringing with him over six years of industry experience. He leads Senior IT and Infrastructure recruitment across the North East of England, partnering with organisations to identify high-calibre talent and supporting candidates in securing the next step in their careers. Outside of work, Adam enjoys staying active; whether that’s playing a round of golf, taking long walks with his dog, or spending time at the gym.

Managing Consultant - Tech

07460047738

adam.gowland@jacksonhogg.com

Cloud & Infrastructure Engineer

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