National Account Manager

National Account Manager
Competitive salary

Are you an experienced National Account Manager looking for a role where you can truly own customer relationships, drive growth, and make a commercial impact?

We're seeking a commercially driven National Account Manager to manage and grow a portfolio of retail and discounted retail accounts. This is a fantastic opportunity for a self-motivated professional who thrives in a remote environment and enjoys balancing commercial, operational, and customer-focused responsibilities.

Working closely with cross-functional teams, you'll play a key role in delivering customer success, identifying new business opportunities, and driving sustainable growth across your account portfolio.

The Role

As National Account Manager, you will take ownership of a portfolio of retail customers, acting as the primary point of contact and building long-term, profitable relationships.

Key responsibilities include:

• Managing the end-to-end relationship for a portfolio of retail and discounted retail accounts
• Leading annual commercial negotiations, including pricing, terms, promotional investment, and account reviews
• Maximising sales, margin, and profitability across your customer base
• Managing credit control activities where required
• Developing and implementing account plans to drive volume, distribution, and profitable growth
• Coordinating critical path activities for new product launches, range reviews, and seasonal initiatives
• Managing private label and own-brand programmes, including specifications, costing, and supply chain coordination
• Working collaboratively with supply chain, technical, marketing, and finance teams to ensure customer commitments are delivered
• Resolving commercial, operational, quality, or supply chain issues efficiently and effectively
• Producing accurate forecasts, reports, and account performance analysis
• Identifying and developing new customer opportunities and expanding existing trading relationships
• Representing the business at customer meetings, presentations, and negotiations

About You

We're looking for an ambitious and organised account management professional who combines strong commercial acumen with exceptional relationship-building skills.

You'll ideally have:

• Proven experience as a National Account Manager or in a similar commercial account management role
• A strong track record of negotiating with retail customers
• Experience managing critical path processes, including NPD projects, range reviews, and seasonal launches
• Previous responsibility for private label or own-brand accounts
• Experience within the food and beverage sector (highly desirable)
• Strong commercial awareness with the ability to identify growth opportunities
• Excellent organisational skills and attention to detail
• The ability to work independently while remaining highly collaborative
• Strong problem-solving skills with the confidence to manage complex stakeholder situations
• Excellent communication and relationship-building abilities

Why Apply?

This is an excellent opportunity to join a growing business where you'll have genuine ownership of key customer relationships, the autonomy to drive commercial success, and the chance to make a visible impact on future growth.

If you're an experienced National Account Manager with a passion for retail account management and business development, we'd love to hear from you.