Senior AR Clerk

Jackson Hogg is partnering with a fantastic organisation in Stockton on the appointment of a Senior AR Clerk. The successful candidate will be responsible for managing incoming payments, ensuring accuracy in accounting records, and maintaining positive relationships with clients. This role is essential in ensuring that our financial operations run smoothly and efficiently.

Key Responsibilities:

• Customer Creation: Customer master data creation and management.
• Invoice Generation & Processing: Prepare and issue accurate invoices to clients for goods/services provided. Ensure timely and accurate billing, with the appropriate despatch and supporting billing documentation.
• Review of Customer Purchase Orders: Review of POs and subsequent creation of sales order confirmations / P-codes with the wider business and end customers.
• Payment Collection: Monitor and process incoming payments, including cheques, bank transfers, and online transactions.
• Account Reconciliation: Reconcile customer accounts to ensure all payments are properly recorded and up to date.
• Debt Management: Follow up on outstanding invoices, send reminders, and liaise with clients to resolve payment issues. Support credit controller on debtor management and payments.
• Cash Application: Apply payments to customer accounts accurately and in a timely manner.
• Record Maintenance: Maintain accurate and detailed records of transactions, including invoices, receipts, and payment histories.
• Reporting: Prepare regular reports on receivables, aging reports, and cash flow projections for senior management, including KPI reporting.
• Customer Queries: Address and resolve customer inquiries regarding billing, payments, and account discrepancies.
• Collaboration: Work closely with the sales and customer service teams to resolve any account-related issues. Liaise with wider global teams and internal and external stakeholders.
• Continuous Improvement: Develop and promote a continuous improvement mindset by identifying, implementing, and refining new processes and procedures to increase efficiency, reduce errors, and enhance overall service delivery

Required Qualifications:

• Education: A-levels, GCSEs (or equivalent) in Mathematics and English;

• Experience: Previous experience in accounts receivable or a similar financial role, preferably within a business environment.

• Software: Proficiency in accounting software (e.g., Sage, QuickBooks, Xero) and Microsoft Excel.