Job Title: Customer Service Advisor (x2)
Location: Barwell, Leicestershire
Salary: £25,000- £27,000
Type: Full-Time, Permanent
Working Hours: Monday to Friday, 8:30 am – 5:00 pm
Start Date: ASAP
Are you ready to take your first step into a dynamic customer service career - or looking to bring your existing skills to a new, fast-paced environment?
We’re currently recruiting 2 Customer Service Advisors on behalf of a leading company in Barwell, known for its innovation, strong ethical values, and environmental focus. Whether you’re just starting out or already have experience, this is a fantastic opportunity to join a supportive and thriving business.
About the Role:
You’ll be joining a busy customer service team where no two days are the same. The role is perfect for someone who enjoys problem-solving, building relationships, and working as part of a collaborative team. Full training will be provided, so previous experience is welcome but not essential.
Key Responsibilities:
- Be the first point of contact for customer queries by phone and email
- Process customer orders quickly and accurately
- Handle complaints and issues with professionalism and care
- Maintain accurate records of customer interactions and order updates
- Collaborate with other departments to meet customer needs and team targets
- Support data entry tasks including updating weekly stock sheets
What We’re Looking For:
- Excellent communication skills (written and verbal)
- Strong organisational skills and attention to detail
- A friendly and proactive approach to solving problems
- Comfortable working in a fast-paced environment
- Ability to work both independently and as part of a team
Why Apply?
- Friendly, supportive working environment
- Great entry-level opportunity with career development potential
- Monday–Friday daytime hours – no evenings or weekends
Apply
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Consultant
Laura Jackson
Laura joined Jackson Hogg in May 2025, bringing with her over 9 years of recruitment experience. With a well-rounded background as a 360 recruiter, Laura has worked across a wide range of HR, Commercial, and Business Support roles in various industries ranging from Property, Tech, Professional Services and much more.
At Jackson Hogg, Laura is passionate about matching great people with great opportunities and is especially invested in mentoring up-and-coming recruiters, helping them grow in confidence and capability.
Outside of work, you’ll find Laura enjoying a good walk finding a good coffee spot, getting stuck into a great book or spending time with her mischievous Cockapoo, Reggie.
Sector Lead - HR & Commercial
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