Service Account Manager – Southern England (Remote)
We are seeking a Service Account Manager to manage and grow a portfolio of service contracts across Southern England. This is a client-facing role, providing a single point of contact for customers and ensuring the delivery of high-quality service in line with organisational standards.
The role involves maintaining and developing relationships with existing clients, identifying opportunities for contract growth, and ensuring seamless collaboration with internal teams, suppliers, and subcontractors. The Service Account Manager will also oversee contract renewals and manage accurate records within the CRM system.
About the Business:
A leading provider of electrical safety and power monitoring solutions, delivering reliable systems to critical industries including healthcare, energy, and manufacturing.
Key Responsibilities
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Manage and grow service contracts across the assigned customer base
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Act as the primary point of contact for customer service and contract enquiries
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Collaborate with internal teams to ensure efficient service delivery
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Oversee contract renewals, uplifts, and multi-year agreements
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Maintain accurate account and pipeline data within CRM
Requirements
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Experience in account management or service sales, ideally within technical or engineering sectors
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Full UK driving licence
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Strong communication, planning, and organisational skills
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Proficient with Microsoft Office and CRM systems
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Consultant
Charlie Cole
Charlie joined Jackson Hogg in August 2024 to focus on Commercial Management recruitment for the STEM industry, recruiting for a range of roles including Estimators, Commercial Managers, Commercial Assistants, Quantity Surveyors, Bids/Tenders and Proposals, Contracts Managers and Legal Counsel.
Charlie joined Jackson Hogg with 4 years of experience recruiting for the Nuclear Industry. He is a massive Newcastle United fan and season ticket holder, and on a weekend you'll often find him at St. James' Park.
Consultant - Commercial
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