Sales Advisor
Location: Newcastle
The Opportunity
A fast-paced, customer-focused sales role where you’ll handle all incoming site-based enquiries, convert them into orders, and maximise revenue through smart product guidance and upselling. Ideal for someone commercially minded, confident on the phone, and motivated by results.
Key Responsibilities
- Handle all sales enquiries quickly and professionally across phone and email
- Advise customers on the best-fit products and packages
- Convert enquiries into confirmed orders with accurate pricing
- Identify upsell opportunities including complementary kit and longer hire terms
- Build strong customer relationships to drive repeat business
- Coordinate day-to-day hire requests ensuring product availability and smooth delivery
- Work with internal teams to ensure orders are delivered correctly and on time
- Record all details accurately to prevent queries and protect margin
What You’ll Need
- Experience in a sales or customer service role
- Strong commercial awareness and a target-driven mindset
- Confident communicator with excellent relationship-building skills
- Highly organised and able to manage high enquiry volumes
- Comfortable using CRM and order-processing systems
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Consultant
Grace Airey
Grace leads the commercial team and specially focuses on commercial management roles within STEM across the North-East including commercial managers, commercial assistants, contract managers, quantity surveyors, estimators, bids/tenders/proposals and legal counsel. Grace has over 7 years experience in recruitment specialising in several different areas including commercial, HR, business support and finance. Grace is Level 5 CIPD Qualified and is really passionate about talent and retention. Grace has a strong passion for fitness and nutrition and loves spending time with her friends and family.
Marketing, Sales & Commercial Management (Service)
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